Getting Help

IS Services Helpdesk

If you don’t find an answer to your query on our website then you can contact the IS Services Helpdesk. Send an email to helpdesk@tcd.ie, phone the Helpdesk at 01 896 2000 or call in person to the ground floor of Áras an Phiarsaigh. Please note the Helpdesk location and Helpdesk opening hours. Queries regarding the SITS service should be directed to asksusu@tcd.ie.

Search the IS Services website

If you have a query about using any of the facilities provided by IS Services, the best place to find an answer is here on our website at isservices.tcd.ie. Some popular topics are available via the Quicklinks menu on the home page, or you might also like to search our knowledge base or view a list of our services.

New students and staff

If you are a new student or member of staff then you might like to view the information in our Getting Started section.

Assistive Technology Service

Some users with accessibility requirements may find the facilities available via the Assistive Technology Service provided by the Disability service of benefit.

Datapac printing, scanning and photocopying service

If you require assistance with the printing/scanning/photocopying facilities in the College Libraries and computer rooms please contact the Datapac technician.

TCDconnect service

If you experience problems connecting to the TCDconnect service please book into a network clinic.

Online registration and fees payment

If you have any queries relating to online registration or fees payment please contact Academic Registry.